40 YEARS OF LIFE-SAVING EMERGENCY CARE ON THE MOUNTAIN
We are proud of our caring, diverse and knowledgeable staff here at Bear Valley Community Hospital. As a small hospital, we are able to individualize care for each patient. We work as a team to provide quality health care to the community. With a facility such as ours, we are able to get to know each member of the healthcare team and can often tailor care to meet the patients individual needs. Our response is more timely than a larger facility since we have less layers of administrative overhead and can address patient issues with more personal attention. We are able to offer many of the services, you may drive miles down the hill for, right here in our mountain community. We are proud of our dedicated staff and the quality services we are able to provide to the community of Big Bear. We are devoted to increasing our scope of services to better serve Big Bear Valley, for nearly 40 years, this hospital has provided easy-access emergency medical and acute care, here on the mountain, close to home.
We are the top performing hospital in San Bernardino and Riverside counties per HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems), is a government national hospital compare survey. The survey asks patients about their experiences during a recent hospital stay. On average among the 10 questions asked about patients’ hospital experience, our hospital ranks above the California and National Average. It is especially noteworthy that our doctors and nurses rank 88% when it comes to “Always” communicating well with patients. The California average on communication ranks 71% and the National average is 76%. For more information go to www.hospitalcompare.hhs.gov.
We gladly accept PPO Insurance, Medicare, MediCal, and private pay clients with a substantial discount to patients who pay at the time of service.